Contacts

AS CleanR Grupa
5 Vietalvas street, Riga, Latvia, LV-1009
Reg. no.: LV40103799972
Bank: Luminor Bank AS Latvian branch
Account no: LV40 NDEA 0000 0843 1058 3

Hotline

At CleanR Grupa, we make sure we comply with the relevant state laws and regulations, follow corporate governance principles, and pursue fair treatment of all stakeholders. We have devised our Code of Conduct, which sets out guidelines for the Group’s leadership and employees when working with colleagues, clients, partners, suppliers.
Our Group’s key workplace value is openness and mutual trust; therefore we have created a hotline where one can have an open conversation about a possible conflict or violations.
The hotline functions as our group-wide whistleblowing system where our employees and external parties may safely and confidentially report concerns or violations. The hotline has been designed to ensure confidentiality and prevent access by unauthorized persons.

How to report violations via our hotline

You may safely report on any violations related to:

  • Concerns or breaches of the CleanR Grupa’s Code of Conduct
  • Concerns or violation of policies or values of the CleanR Grupa or its Group companies that are related to the management practices and business conduct or behaviour
  • Concerns regarding questionable accounting, internal controls, auditing, financial reporting
  • Concerns related to human rights or work safety violations at the CleanR Grupa or its companies
  • Significant violations related to fair commercial practice and information security violations

The hotine is not supposed to be used for complaints related to customer service. On questions regarding customer service, please contact us via: www.manai.videi.lv , e-mail: [email protected]

Whistleblower’s protection

The whistleblower’s personal data are protected in accordance with the relevant laws and regulations. After the receipt of a whistleblower’s report, the submitter’s data are pseudonymized.

The whistleblower’s personal data, report, and its accompanying written or material evidence, as well as the review documents of the whistleblower’s report have a restricted access information status.